Refund Policy

At Royal Templates, we strive to provide high-quality digital templates and services. Please read our refund policy carefully before making a purchase.

1. Digital Product Policy

Since our products are digital and instantly downloadable, all sales are considered final. Once a template has been downloaded, we cannot offer refunds or exchanges.

2. Exceptions

Refunds may be considered only under the following circumstances:

  • Duplicate payment for the same product
  • Technical issues preventing product download
  • Incorrect product delivered due to system error

3. Refund Request Process

To request a refund, please contact our support team within 48 hours of your purchase. Include your order ID, payment receipt, and a brief explanation of the issue.

4. Refund Approval

All refund requests are reviewed manually. If approved, the refund will be processed within 5–7 business days to the original payment method.

5. Non-Refundable Cases

  • Change of mind after purchase
  • Lack of technical knowledge to use the template
  • Failure to read product descriptions carefully
  • Downloaded & used digital content

6. Contact Us

For refund-related queries, contact our support team. We are happy to assist you.

Last updated: February 2026